Sample Request

  1. Sample Types

Sample Category

Description

Eligibility

Standard Product Samples

In-stock items (with basic packaging)

All verified B2B clients

Private Label Samples

Customized with client's logo

Requires 500+ pcs PO intent

OEM Test Samples

For material/function testing

Requires signing


  1. Request Process

Step 1

Eligibility Verification
Business account must:

  • Submit business license

Step 2

Sample Selection

1).Contact customer service via internal message after logging into your business account

2).Email your request to kamaowlserve@gmail.com

 

Step 3
Payment

Client Type

Policy

New Clients

Pay sample cost + shipping (refundable with order)

Old Clients

3 free samples/year (freight collect)

 

Step 4
Logistics

Full tracking number provided

  1. Sample Specifications

Standard Package:

  • Main product ×1
    • Basic manual (English)
    • Neutral packaging

  1. Service Timeline

Process

Standard Time

Approval

1 business day

Preparation

2 business days

Shipping

7-14 days worldwide


  1. Key Terms

⚠️ IP Protection:
• No reverse engineering/disassembly
• No commercial use of sample images

⚠️ MOQ Policy:
• First order must meet product MOQ

  1. After-Service
    • 200% sample cost rebate within 60 days
    • Customization support

For customized sample programs, please contact your account manager.